Privacy Policy

Qemlu (“we”, “our”, or “the Company”), operated by SOLIS STRATEGY LLC, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.qemlu.com (the “Website”), including any related mobile sites or applications. If you do not agree with the contents of this Policy, please discontinue use of the Website.

We may update this Privacy Policy from time to time and will indicate the “Effective Date” at the top of the page. Once updates are posted, they become effective immediately. Your continued use of the Website signifies your acceptance of the updated terms.

We may collect personal information that you voluntarily provide, including your name, email address, phone number, shipping address, and payment details. This information is typically collected when you place an order, register an account, subscribe to our newsletter, or contact us. Our servers may also automatically collect technical data such as IP address, browser type, and access times.

Payments are processed through third-party payment providers such as Stripe. We do not store complete bank card details; WooCommerce securely transmits this data through encrypted channels. For more information, please refer to the privacy policies of the respective payment processors.

If you access the Website using a mobile device, we may collect device information such as model, operating system, and, with your permission, location data. If you log in or interact with our Website using a social media account, we may receive certain public information associated with that account.

We may also collect information you choose to provide through surveys, promotions, or similar interactions.

We use the information we collect to process orders, send updates and promotional messages, improve the user experience, prevent fraud, and conduct analytics. If you agree to receive promotional emails, you may unsubscribe at any time.

We may share your information with trusted third-party service providers such as logistics partners, payment processors, hosting services, and analytics platforms. We may also disclose information when required by law or for advertising and remarketing purposes with your authorization.

We use cookies and similar technologies to maintain login sessions, remember your preferences, analyze site traffic, and display relevant advertisements. You may disable cookies in your browser settings, but doing so may limit certain site features. For details, please refer to our Cookie Policy.

We use industry-standard security measures, such as SSL encryption, to help protect your information. However, no method of data transmission over the internet can be guaranteed as completely secure, and you use the Website at your own risk.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it promptly.

At this time, we do not respond to “Do Not Track” signals. Should clear standards be established in the future, we will update our practices accordingly.

You may log in to your account to update your personal information or contact us at [email protected] to request access, modification, or deletion of your data. If you no longer wish to receive marketing emails, you may unsubscribe through the link provided in each email.

Our Website is a WordPress-based store powered by WooCommerce, and all data is securely stored on our servers. For additional details on how payment information is handled, please refer to the policies of the applicable payment providers.

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR) and respect your applicable rights regarding access, correction, deletion, restriction, objection, and data portability.

If you have any questions regarding this Privacy Policy, please contact us at [email protected] or visit www.qemlu.com.